To ensure each employee is continuously involved in the company’s Quality Management System;

To provide all employees with the conditions to gain the knowledge and obtain the tools required to achieve the objectives of the Quality System; promoting training, team work and good working environment;

To continuously improve the capacity and accountability of each employee to accomplish the purposes and objectives of Lusorede;

To fulfill the needs and expectations of Lusorede’s partners and clients, by valuing their level of trust towards the company, meeting their requirements and fostering their loyalty;

To promote communication across Lusorede’s stakeholders;

To continuously improve the processes involved in the provision of services and the commercialization of equipment, ensuring the company is aware of the market’s demand and evolution;

To meet the requirements defined by Norma ISO 9001 and to continuously improve the company’s Quality Management System;

To act in compliance with the obligations defined by the Portuguese legislation in Geral, Qualidade, Segurança, Higiene e Saúde no Trabalho, ensuring improved service delivery;

To improve the company’s profitability, by promoting the optimization of resources and competencies.